Frequently Asked Questions 💌
How long does my order take?
Most custom orders take 1–3 weeks to process depending on order volume.
How do I order custom items?
Please read the product description carefully. Some custom items require you to email us after purchase with customization details.
Can I cancel or return my order?
Because many items are custom made, all sales are final and we do not accept returns, exchanges, or cancellations.
My order says delivered but I didn’t get it?
Please check with neighbors, your mailbox, or carrier first. Unfortunately, we are not responsible for lost or stolen packages after delivery confirmation.
How can I contact you?
Email us anytime at [email protected] 💕
How can I become a promoter / brand ambassador ?
Dm me on instagram